What items are returnable?
- Within 14 days of receipt of your shipment
- In original condition
- Unwashed and Unworn
- In the original packaging
What items are non-refundable?
- Free gifts or promotional items
Are there any charges for return?
- There is no charges for return
- Original shipping charges is non-refundable
- You are responsible for return shipping charges
How do I return?
- Enter your order number and email address in the fields above and click Start a Return
- Follow the screen instructions and select the items you want to return
- You will get a confirmation email with shipping guidelines
How soon will I get my refund store credit?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and you will receive a store gift voucher, within 10 business days.
1. Pack all the returned items, along with a print off of your confirmation of purchase email, and a note specifying your RMA number securely in a parcel. You can use the parcel the items arrived in or another parcel, if you prefer.
2. Go to local post office, or another courier, to ship the package. Return address for the package:
U2 5 Warambie Rd
Karratha, Western Australia, 6714, AU
3. Please provide us the tracking number from post office or couriers if applicable. You can keep tracking your package by receiving email for shipment updates.
4. You will receive an email as soon as we received your items, and when refund is approved.